Filed under: Uncategorized
Had the best Christmas ever this year.
It has been a rush of activities, one after the other. But I got to spend it with the people I love the most. One person in particular. Christmas eve was spent with me rushing from work to home to a party. Unfortunately, I was so tired, didn’t stay very late. But it was ok. I made it through. Christmas Day was another day of rushing around but again. I got to spend it with those who add laughter and colour to my life. Went to Tc’s party in the afternoon, and feasted on her mum’s awesome Christmas spread. Then we went home for a bit to lounge around, before going to my uncle’s for a little while before heading off to Tc’s brother’s Christmas party. All I have to say about that is that it was um… interesting…. but none the less fun. Then yesterday, we went to the stock take sales, and then to the movies in the evening to watch Madagascar 2. That is one hilarious movie. I love how with Gloria the Hippo, they made the reason she was so attractive to Moto Moto was because she was huge. That’s kinda sweet.
As I’m still overly busy with work I’ll probably won’t get time to reflect on the year between now and then. I guess now is always better than not.
It’s been a rather eventful year. Full of laughter, happiness, frustrations and tears. The year kicked off after a night of crazy boozing and shenanigans and continued to soar with celebrations of our respective graduations by going overseas with two of my best friends, and meeting up with another of my best friends. We had the most amazing time getting to know each other on this trip, plotting, scheming, and causing general mischief though out Singapore, Malaysia and South Korea. My return to Perth was rather eventful as well. I finally graduated!!!!! After years of frustrations with uni and my units, and making up my mind as to what I wanted to do, I finally finished… and that saying that once the initial high of graduation was over and you realised you suffered though all that for a piece of paper… so true. >_< But its a sign of accomplishment, and I choose to celebrate rather than mope. Added to all that, was the birth of my little nephew!!!
Fast forward to July, and to me, one of the most memorable moments of the year. Tc and I held a joint birthday at Onyx, and had the time of our lives. The only thing that dampened the night was that two of my best friends couldn’t make it. =( It was also on that night, that I met someone that caught my eye, and now drives me insane. But in a good way. =) I guess the saying, that it will come to you when you don’t go looking for it is very true. Although I didn’t get to talk to him for long that night, the events of that night led me to find him again and again and again. Before I knew it, I realised that I had developed a bit of a crush. Lucky for me, he felt it too. =)
The heartaches however started toward the later half of the year too. I had a lot of family related stuff to deal with. And the people involved didn’t make it any easier for me. It has been one thing after another with them. With the fast pace of work and that, it seems all of a sudden Christmas and now the new year has crept up on me. Despite the bad, a little ray of sunshine appeared in late September. The birth of another new family member. I wanna welcome her into the world, and my hope for her is that she doesn’t get dragged into the crap that our family seem to get into. ><
With that, I look forward to the new year that is to come. What it holds, I don’t know yet, but I wanna look back on it this time next year and think the same thing I am thinking now. Its been a great year, and I hope for more joyous occasions to come.
Filed under: work
Christmas…. Its suppose to be a time of giving, spending time with your family and loved ones… so why the hell am I suppose to work until 9 on Christmas Eve?! I have barely had time to myself the past few weeks, because I’ve been working a extra hours due to the centre being open extra hours over the lead up to Christmas. If that wasn’t bad enough, it seems like the season brings out the worse in people. The number of people I have shouting at me for things BEYOND my control increases everyday. It’s gotten to the point now, if they shout at me, I don’t care anymore. You talk like that to me, be ready to get it back exactly the way you dished it to me if not worse. You want to yell at me, go ahead. I’m only going to walk away from you or shout back at you. I cannot control the stock levels. I cannot serve only you when there are 16 other customers paitiently waiting to get served while you berrate me about why I do not have the particular brand of appliance available for you. In fact if anything, it should be YOU that take the responsibility! If the item is mentioned on TV, newspapers, magazines, or your friends all have one, guess what?! At least 400 other people will want the same thing, and its first come first serve. You don’t like it? Well tough luck, its the way the world rotates. Go take your problem up with other people. If your machine breaks down, no receipt-then you better have a way to prove that you purchased it from us. If you have a receipt and its under warranty, its through the company that makes the machine, not us. If you get product cover read the papers that came with it. WE DON’T TAKE RESPONSIBILITY FOR REPAIRS UNTIL AFTER THE WARRANTY ENDS!!!!!!!!!!!!!!!!!!!
I was on the phone the other day to this old lady, who I don’t know if it is becasue she can’t read or because she is an ignorant bitter old lady, for 2 hours while she yelled at me about how she still hasn’t gotten her machine back even though she’s waited three weeks for it. Then she hung up on me. Well I really do not care at this present moment, because I got about 20 others in line glaring at me, for being on the phone for so long. Then on Tuesday, I spent the entire morning calling one product representative after another, because there was a customer who was shitted off that she didn’t get her bonus bottle of hair serum. Something we were not even aware of happening. I finally got through to the buyer just before lunch, and then I had to call the customer back, but then got caught up with another customer. It was nearing 2pm before I finally got my lunch break. I barely get time to go on my other break now too. If I’m lucky, I get a few minutes to duck off to the toilets to relieve my bladder.
Add to all the stupid customers I got to deal with, I have to deal with idiot staff members too. One pages me the moment I go to the toilet to come back on the floor because she freaks out when she has to deal with more than one customer, but has this superiority complex where she thinks she can boss me around even though she works less hours than me and knows even less than me. Then there’s the idiots that they send over to “help us out” from TV hifi. He’s been working at the store for over half a year, yet he still walks around like he knows nothing. He sees how busy it is, but he stands there staring at customers when they ask him for help. What really took the cake was yesterday, I was working with him and a new staff, who turned out to be a friend of his from uni. The both of them were standing behind the counter, something we aren’t suppose to do when we aren’t on the phone or processing a sale. The phone was ringing, and they were both staring at it while it rang, talking about what they were going to do after work. I sarcastically asked if they were ever going to pick up the phone, and they looked at me and go. Huh? I gave up trying to explain anything to them and had to reach over them, as they wouldn’t even move so I could pick up the phone. Then they look at me and go, “You actually answer the phone?” I really do not know where they hire these kids from, because they seem to get slower with each new recruit.
Now I gotta go get ready for another fun filled night of Christmas shoppers and idiot newbies. I am soooo looking forward to AFTER the stocktake sale.
I need a new job. I’m so tired and fed up with the idiots that come through here now. Its really making me hate Christmas.
So as work gets more hectic with the Xmas rush, I’ve been neglecting this blog. I apologize. *Bows*
I’ve decided I need to get out of retail. I’ve had enough. I mean every now and again, there are people who come in an make you smile, but more often than not, especially working in an area with high traffic, you come across those that will make your blood boil, and bring out the side of you that you never knew was there.
There are many customers who come in looking for things and then try to scam you into giving them a discount or kicking up a fuss so that you will let them get away with paying less. Only thing is, recently, the company has changed many of its policies. Rather than giving in to customers and their complaints, we are now told to stand our ground and if they should kick up a fuss, we are to inform our managers, who in turn are told that unless it is company policy they are to back up the floor staff and stand our ground. This means that we have a lot of trouble makers coming in threatening to take their issue to Today Tonight. And although while standing there I look at them with all seriousness and stand my ground, on the inside I am laughing my arse off. Today Tonight? You kidding me? I’ve heard that line so many times, and still nothing has happened as these trouble making customers are the idiots who watch that show. Half the things on that show you can so see that they do because they have no real news. They can’t attack the big retail companies because sometimes they say things which are not completely accurate, and these retail giants have the resources to hire big teams of lawyers to sue them should they attempt to air a story. It only goes to show that so many consumers do not know the company policies, but will do what ever they can to get 5c off their purchase. And with that I am serious. Some guy came back and demanded to get his 5c back because a computer glitch meant that a certain percentage off a product worked out to be 5c less than doing it manually. The Walrus I work with (who himself is an idiot, but at least he understands how hard it is to have this stuff taken out on the staff) offered to give him 5c from his own pocket if he just goes away.
With Christmas fast approaching, the number of people coming in to do their Christmas shopping is increasing. I only hope that they realize, that by shouting at floor staff, they are getting no where. They are not the ones who came up with the policies, nor are they the ones who set the prices. If you don’t want to pay that price then may I suggest you shop around, or take your business elsewhere. But by shouting and trying to degrade them, you get no where, and the only outcome is that they are customers around you who see you doing it, and all they see is a two pot screamer taking it out on an innocent by stander who is only doing this to earn their living.
